LUXE

Our Services

We're committed to providing an exceptional experience—from selection through delivery and beyond.

Quality Guarantee

Every LUXE piece is crafted to exacting standards. We stand behind our craftsmanship with a comprehensive quality guarantee.

Secure Payment

Shop with confidence using our encrypted payment system supporting all major credit cards and digital wallets.

Personal Styling

Our style consultants are available to help you find the perfect pieces for your wardrobe and lifestyle needs.

Shipping Information

Standard Delivery

5-7 business days
$12.00
Free over $300

Express Delivery

2-3 business days
$25.00
Next-day available

International

10-14 business days
$45.00
Duties may apply

Same Day Pickup

Available in select cities
Free
Collect from boutique

Size Guide

Size Bust (cm) Waist (cm) Hip (cm) UK EU
XS82-8562-6587-90836
S86-8966-6991-941038
M90-9370-7395-981240
L94-9774-7799-1021442
XL98-10278-81103-1061644

Returns & Exchanges

We want you to be completely satisfied with your LUXE purchase. If for any reason you're not happy, we offer hassle-free returns within 30 days of delivery.

Items must be unworn with original tags attached. Once we receive your return, refunds are processed within 5-7 business days to your original payment method.

For international orders, return shipping costs are the responsibility of the customer unless the item is defective.

What We Offer

  • Free returns within 30 days for standard orders
  • Free exchanges for different size or color
  • Dedicated returns portal for easy processing
  • Pre-paid shipping labels included

Frequently Asked Questions

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package in real-time through our tracking portal or by logging into your LUXE account.

We process orders quickly to ensure fast delivery. Contact our support team within 2 hours of ordering, and we'll do our best to accommodate changes to shipping address or size selection.

Yes! All LUXE orders come beautifully packaged in our signature box. For an extra touch, add premium gift wrapping at checkout for $15, which includes a personalized note card.

Contact us within 48 hours of delivery with photos of the damage. We'll arrange for a replacement or full refund immediately, including return shipping costs.